Shipping Policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your fashion items safely and efficiently. Please read our shipping policy below to understand how we handle order processing, delivery, and shipping fees.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

2. Shipping Rates & Delivery Times

Shipping costs are calculated and displayed during checkout. Delivery time estimates:

• United States: 5–10 business days
• United Kingdom & Europe: 7–12 business days
• Canada & Australia: 8–15 business days
• Other International Locations: 10–20 business days

3. Tracking & Notifications

You will receive a shipping confirmation email with tracking details once your order has shipped. Please allow up to 48 hours for tracking information to become available.

4. Customs, Duties & Taxes

We are not responsible for any customs duties or taxes applied to your order. These fees are determined by your local customs authority and must be paid by the customer.

5. Shipping Delays

Delays may occur due to customs clearance, weather conditions, or carrier issues. We appreciate your understanding and patience during such events.

6. Lost or Missing Packages

If your order has not arrived within the estimated time or is marked as delivered but not received, please contact us at cn.hanxs@outlook.com so we can assist you in resolving the issue.